Pin: Password:
L2 Diploma in Business Administration

Who is it suitable for?

This Level 2 qualification is ideal for learners aged 16+, new to an administration role, or with limited administrative experience, who require a qualification which shows they can take on responsibilities and carry out duties such as managing diary systems, preparing notes for meetings and dealing with clients competently.

There are no specific entry requirements for this qualification.  However learners must have access to a real work environment.


The Level 2 Diploma in Business Administration is a combined knowledge and competency qualification.  This means that the qualification assesses competence, skills, knowledge and understanding.

The Business Administration Diplomas provide learners working in an administrative occupation (including Business Administration apprentices) with a nationally accredited qualification.  The qualifications provide learners with the opportunity to gain recognition of their skills in a wide range of administrative tasks; e.g. using diary systems, document production, supporting meetings; and developing knowledge & skills in more challenging activities, such as event co-ordination and project support.  With the inclusion of a wide range of optional units the learner can tailor their qualification to suit their individual role and the needs of their employer.

This new Level 2 Business Administration Diploma is also the key qualification component within the Instructus Skills Level 2 Business Administration Apprenticeship framework in England, Wales and Northern Ireland, as well as a standalone qualification.


For many learners the achievement of the Level 2 Business Administration Diploma will provide a useful recognition of their professional competence to aid their step from one job role to another.  For others, it may prepare them for progression to further learning and training, for example, learners may progress from the Level 2 to the Level 3 Diploma in Business Administration (Ofqual QN: 601/3452/5) and the Instructus Skills Level 3  Business Administration Apprenticeship.


To be awarded a Diploma in Business Administration, learners must demonstrate that they have the skills which are essential for individuals working in business administration.  Therefore they must be able to perform their job, or an appropriate task, competently.  These qualifications are assessed by learners referencing evidence from workplace performance, including assessor observations, in a portfolio of evidence.

Want to know more?

Please contact an IMI approved centre.


View this qualification on the Register of Regulated Qualifications