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IMI Accreditation Customer Service Advisor

Who is Customer Service for?

IMI Accreditation Customer Service is intended primarily for professionals in the motor industry working directly or indirectly with the consumer/customer.

There are two levels within Customer Service:

Customer Service

The candidate should be working in customer service and have a minimum of three months experience to ensure they are familiar with the skills and knowledge required.

Senior Customer Service

The candidate should be working in customer service and have a minimum of three years experience to ensure they are familiar with the skills and knowledge required.

Click for the full overview document for this route